Connecting the dots between the patient, the prescriber and the pharmaceutical industry.

We help life science companies understand the needs of patients and healthcare professionals and align their brand and communication strategies.

How do we differentiate
The human insight.
Less is more.
Audiovisual impact.
Industry expertise.

left
right
patient

patient.

Do you truly understand what it feels like for the patient?

Empathy is the key to interpret life through the lens of someone else's unique gaze.

By bridging the gap between the mind and the heart, you will feel genuinely compelled to walk the talk on patient centricity.

prescriber

prescriber.

Are you tuned in to what your customer really wants?

Trust is precious and fragile.

With careful handling and continuous attention to the prescribers’ actual needs, you gain credibility and bring harmony to this critical relationship allowing it to soar to greater heights.

pharma

pharma.

Are you aware of your blind spots when making decisions?

Confidence is rooted in solid foundations and thrives on smart choices to reach its potential.

Challenging yourself to seek answers will enable you to build and grow a business that can withstand adversity in the future.

expertise.

your need

Insufficient knowledge of market dynamics and customer needs.

our solution

We collect meaningful insights and we deliver them in a digestible format.

read more

output
understand your customer

your need

Findings do not translate into insights that drive a positive change for patients' lives.

our solution

We help you take ownership of MR outputs, develop a strategy and align country teams.

read more

output
sharpen your strategy

your need

Patients need to be empowered to improve their overall well-being.

our solution

We leverage our knowledge supporting your team with patient communication.

read more

output
communicate your message

therapeutic areas.

  • Dermatology
  • Rare diseases
  • CNS
  • Respiratory
  • Cardiovascular
  • Neurology
  • Gastroenterology
  • Oncology
  • Medical devices
  • Diabetes
  • Nephrology
  • Vaccines
  • Aesthetic medicine
  • Women's health

work.

Here you will find a few examples of the work we do

pealosophy.

people.

The top priority. A healthy environment where everyone can succeed: our crew, our clients, our partners. Success is a team’s sport.

partnership.

Open communication, genuine care and shared purpose that gives us the fundaments for a strong & enduring collaboration. The earlier we start, the better.

passion.

A wonderful gift, a driving force that will help you embrace with enthusiasm what other people may see as a daunting task.

picture.

The pea of creative delivery. In a world of too many words, audiovisual is essential so that others understand, remember and take onboard our insights.

play.

We are problem-solvers at the core and resolving the intellectual puzzle of your last brief is another opportunity to have fun.

personalized.

What clients value the most. To feel genuinely cared for. The personal touch. The flexibility to adapt in a world of constant change.

perfectionism.

The healthy self-doubt that comes from within, once an enemy, now a helpful ally that forces you to never be complacent and continuously raise the bar.

participation.

Exchange of ideas from different backgrounds and disciplines that elevates our insight and create a learning opportunity for everyone involved in the process.

understand your customer

  • Insight mining
  • Customer segmentation
  • Drivers and barriers of prescribing
  • Device testing
  • Early adoption
  • Patient drop-off
  • Patient ethnography
  • Patient segmentation
  • Treatment pathways and TPP evaluation
  • Digital Strategy
  • App development
  • App prototype evaluation
  • Customer portal evaluation
  • Digital advertising campaign
  • Multichannel digital strategy and tactics
  • Brand Communication
  • Brand name testing
  • Creative campaign development and testing
  • Logo testing
  • Message testing
  • Packaging testing
  • Patient profiles
  • Patient support materials’ testing
  • Positioning strategy
  • Sales aid campaign testing
  • Story flow testing

sharpen your strategy

communicate your message

General Privacy

We are Peas in the Pod Healthcare SL, an international market research, marketing and communication agency incorporated in Spain (registration number 23151852), whose registered office address is located at World Trade Centre Muelle de Barcelona Edificio Sur, 2ª planta 08039 Barcelona (Spain)
This policy will explain how our organization uses the personal data we collect from you following any communication.

What type of personal data do we collect?

We may collect the following types of personal data:
Name;
Telephone number;
Email address;
Business address;
Workplace information such as job title/role.

How do we collect your data?

Most of the personal information we process is provided directly by you or by colleagues while business is being conducted, or while networking. 

Purposes for data processing and Legal bases for that data processing

Your consent: To provide a quote for our services. To engage in legal commerce; To offer products and services of value to our customers; to update data we currently hold;

Our contract or MSA with your organisation: To manage any project that may be commissioned; To evaluate, assess and improve our services;

Any other applicable legal bases, such as our legitimate interest in engaging in commerce and offering products and services of value to our clients: To send you emails containing newsletters or updates; For other business-related purposes permitted or required under applicable local law and regulation; To undertake customer satisfaction surveys; to let you know about our other services and products that may be of interest; Your details will not be passed to third party vendors for selling non-relevant services and products.

How do we store your data?

Peas in the Pod may store your data securely within the EEA on our cloud and/or computer hardware. We take secure data processing very seriously and have put in place the following protections: 
Technical measures, including but not limited to, robust network security including email encryption, firewalls, anti-virus protection, regular internal and external oversight and inspection, including penetration testing, access controls, audit trails, encryption of data both whilst at rest and during any transmission to and from third parties in order to keep your personal data secure.

How long do we store your data for?

We will store your data for as long as required to fulfil the purpose for which it has been collected and will regularly review whether it can be deleted.

What are your data protection rights?

Every user is entitled to the following:
Right to be informed: You have the right to be informed about the purposes for which we process personal data, our retention periods for that personal data, and who it will be shared with
Right to access: You have the right to request Peas in the Pod for copies for your personal data. We may charge you a small fee for this service. 
Right to rectification: You have the right to request that Peas in the Pod correct any information you believe is inaccurate. You also have the right to request Peas in the Pod to complete information you believe is incomplete. 
Right to erasure (right to be forgotten): You have the right to request that Peas in the Pod erase your personal data
Right to restrict processing: You have the right to request that Peas in the Pod restrict the processing of your personal data
Right to data portability: You have the right to obtain and reuse your personal data for your own purposes across different services
Right to object to processing: You have the right to object to Peas in the Pod’s processing of your personal data
Rights in relation to automated decision making and profiling: Peas in the Pod doesn’t use automated decision making
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at [email protected] or write to us at Peas in the Pod, INSERT ADDRESS.

Changes to our Privacy Policy

Peas in the Pod keeps its Privacy Policy under regular review and places any updates on this web page. This Privacy Policy was last updated on 9th January 2024.

How to contact us

If you have any questions about Peas in the Pod’s Privacy Policy, the data we hold on you or you would like to exercise one of your data protection rights, please contact us.
Email us at: [email protected]
Write to us at: PIP Healthcare SL World Trade Centre Muelle de Barcelona Edificio Sur, 2ª planta 08039 Barcelona (Spain)
Call us on: +34 93 344 32 00

Applicants Privacy

We are PIP Healthcare SL, an international market research, marketing and communication agency incorporated in Spain (registration number 23151852), whose registered office address is located at World Trade Centre Muelle de Barcelona Edificio Sur, 2ª planta 08039 Barcelona (Spain)
Peas in the Pod collects and processes personal data relating to applicants to manage the recruitment process. We are committed to being transparent about how we collect and use that data and to meeting its data protection obligations.

What information does Peas in the Pod collect?

Peas in the Pod collects and processes a range of information about you.
This may include: your name, address and contact details, including email address and telephone number, date of birth and gender;
details of your qualifications, skills, experience and employment history, including start and end dates, with previous employers and with Peas in the Pod;
information about your remuneration, including entitlement to benefits such as pensions;
information about your nationality and entitlement to work in Spain;
details of any disciplinary or grievance procedures in which you have been involved, including any warnings issued to you and related correspondence;
assessments of your performance, including appraisals, performance reviews and ratings, performance improvement plans and related correspondence; and
information about medical or health conditions, including whether or not you have a disability for which Peas in the Pod needs to make reasonable adjustments.

Peas in the Pod may collect this information in a variety of ways. For example, data might be collected through application forms, CVs or resumes; obtained from your passport or other identity documents such as your driving licence; from correspondence with you; or through interviews, meetings or other assessments.
In some cases, Peas in the Pod may collect personal data about you from third parties, such as references supplied by former employers. 
Data will be stored in a range of different places, including in your personnel file, in Peas in the Pod’s HR management systems and in other IT systems (including Peas in the Pod ‘s email system).

Why does Peas in the Pod process personal data?

Peas in the Pod needs to process data to determine whether to enter into an employment / partnership contract with you and to meet its obligations under your employment / partnership contract. 
In some cases, Peas in the Pod needs to process data to ensure that it is complying with its legal obligations. For example, it is required to check an employee's / partner’s entitlement to work in Spain, to deduct tax, to comply with health and safety laws and to enable employees / partners to take periods of leave to which they are entitled.
In other cases, Peas in the Pod has a legitimate interest in processing personal data before, during and after the end of the employment / partnership relationship. Processing employee data allows Peas in the Pod to:
run recruitment processes;
ensure effective general HR and business administration;
respond to and defend against legal claims.

Who has access to data?

Your information may be shared internally, including our HR advisors and your line manager, and externally with specific third party staff if access to the data is necessary for the performance of their roles and to enable you to be given access to computer systems. 
In addition:
Peas in the Pod shares your data with third parties in order to obtain pre-employment / partnership references from previous employers.
Peas in the Pod will not transfer your data to countries outside the European Economic Area.

How does Peas in the Pod protect data?

Peas in the Pod takes the security of your data seriously. Peas in the Pod has internal policies and controls in place to try to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by its employees / partners in the performance of their duties. Where Peas in the Pod engages third parties to process personal data on its behalf, they do so on the basis of written instructions, are under a duty of confidentiality and are obliged to implement appropriate technical and organizational measures to ensure the security of data.

For how long does Peas in the Pod keep data?

Peas in the Pod will hold your personal data for the duration of the recruitment process. The period for which your data is held after the end of the recruitment process will normally be 12 months.

Your rights

It is important that the personal data we hold about you is accurate and up to date. Please keep us informed if your personal information changes. 
Under certain circumstances, by law you have the right to: 
Request access to your personal information (commonly known as a “data subject access request”). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.
Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).
Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. 
Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
Request the transfer of your personal information to another party.
If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please contact [email protected] in writing.
You will not have to pay a fee to access your personal data or to exercise any of the other rights under data protection laws. However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances
We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.
If you believe that Peas in the Pod has not complied with your data protection rights, you should contact [email protected] in the first instance so that we can try to resolve the matter for you. You also have the right to complain to the Information Commissioner’s Office.

Respondents Privacy

We are PIP Healthcare SL, an international market research, marketing and communication agency incorporated in Spain (registration number 23151852), whose registered office address is located at World Trade Centre Muelle de Barcelona Edificio Sur, 2ª planta 08039 Barcelona (Spain)
This policy will explain how our organization uses the personal data we collect from you following any communication.

What type of personal data do we collect?

We may collect the following types of personal data:
Respondent identifier assigned by the fieldwork agency (typically a number);
Name;
Telephone number;
Workplace information such as job title/role and type of workplace;
Voice (audio) and image (video/face to face) data;
Information submitted by you during a research interview/online questionnaire. This may include: information on age, gender, approximate location, health/prescribing data including, for example, disease specific experience or medication treatment experience/medication prescribing or purchasing history, Adverse Events. Responses are anonymised as soon as possible.
Any information relating to your health is classified as Special Category Information. In addition to a lawful basis, Peas in the Pod will normally rely on your explicit consent to the processing of those personal data for one or more specified purposes. We will explain explicitly exactly how it will be processed and will obtain your explicit consent.

How do we collect your data?

Most of the personal information we process is provided directly by you, or by the fieldwork agency working on our behalf. Sometimes the sponsoring client may provide a list of names for the purposes of contacting potential respondents. We will follow the client’s instruction on processing the personal data and will ensure that the personal data is processed according to data protection legislation, including assurance that the list of names can be legitimately used for the intended research purpose. 

Legal grounds for processing your personal data  under data protection legislation, there are various lawful bases on which we can rely when processing your personal data. In some contexts, more than one basis applies. Typically, for research we rely on Legitimate Interest and Consent. We may also be required to use your personal data to comply with our legal obligations. 

Consent: To process your personal data, we obtain your explicit consent. This means that before we collect any information from you we ensure that you are provided with full details about the purpose and nature of the project and what will happen to the information we collect. 

Withdrawal of your consent: If we have relied on consent as a lawful basis for processing, you may withdraw consent at any time. See section “What are your data protection rights?” 

Third parties: In some cases, we may need to share personal information with third parties carrying out audit functions or providing research services in support of the research project e.g. translators, analysts, data processing companies, fieldwork agencies, interviewers. Anyone processing data on our behalf that receives personal information is obliged to follow all the same privacy protection regulations as followed by Peas in the Pod.

How do we store your data?

Peas in the Pod may store your data securely within the EEA on our cloud and/or computer hardware. We take secure data processing very seriously and have put in place the following protections: 
Technical measures, including but not limited to, robust network security including email encryption, firewalls, anti-virus protection, regular internal and external oversight and inspection, including penetration testing, access controls, audit trails, encryption of data both whilst at rest and during any transmission to and from third parties in order to keep your personal data secure.

How long do we store your data for?

We will store your data for as long as required to fulfil the purpose for which it has been collected. This will be explicitly specified in our consent process. Peas in the Pod’s standard retention period is 12 months. 

What are your data protection rights?

Every user is entitled to the following:
Right to be informed: You have the right to be informed about the purposes for which we process personal data, our retention periods for that personal data, and who it will be shared with
Right to access: You have the right to request Peas in the Pod for copies fo your personal data. We may charge you a small fee for this service. 
Right to rectification: You have the right to request that Peas in the Pod correct any information you believe is inaccurate. You also have the right to request Peas in the Pod to complete information you believe is incomplete. 
Right to erasure (right to be forgotten): You have the right to request that Peas in the Pod erase your personal data
Right to restrict processing: You have the right to request that Peas in the Pod restrict the processing of your personal data
Right to data portability: You have the right to obtain and reuse your personal data for your own purposes across different services
Right to object to processing: You have the right to object to Peas in the Pod’s processing of your personal data
Rights in relation to automated decision making and profiling: Peas in the Pod doesn’t use automated decision making
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at [email protected] or write to us at Peas in the Pod, INSERT ADDDRESS.

Changes to our Privacy Policy

Peas in the Pod keeps its Privacy Policy under regular review and places any updates on this web page. This Privacy Policy was last updated on 9th January 2024.

How to contact us

If you have any questions about Peas in the Pod’s Privacy Policy, the data we hold on you or you would like to exercise one of your data protection rights, please contact us.
Email us at: [email protected]
Write to us at: PIP Healthcare SL World Trade Centre Muelle de Barcelona Edificio Sur, 2ª planta 08039 Barcelona (Spain)
Call us on: +34 93 344 32 00